When did you start in the NHS?
Describe what you do in 100 words
In a nutshell, my job is to assess people’s hearing levels and, if appropriate, fit them with hearing aids. I am also part of the specialist balance team who work alongside colleagues in our ear, nose and throat team to diagnose vestibular disorders (such as vertigo). I get to meet lots of different people, all with different problems and it is important for me to get to the bottom of their issues and help them accordingly.
What do you enjoy most about your role?
The ability to change a person’s life (and outlook on life) in just a one hour appointment. Fitting a hearing aid to someone with a hearing loss for the first time has the potential to make a massive difference – whether it’s someone in full-time education or working age, or someone who has been long retired and would like to hear the grandchildren better. This is the bread and butter of my role and it puts a smile on my face to know I can make a difference to my patients and their family.
How would you describe the NHS in one word?
If you could give the NHS any 70th birthday present what would it be?
The assurance that it will still be around to service future generations like it has done so for many years previously. And of course a cake and a few helium balloons!
What advice would you give to someone who was thinking about working in the NHS?
Do it! As long as you know that some days will be more challenging than others, and you have the ambition and determination to succeed and do well in the organisation, the NHS is such a rewarding place to work, knowing the difference you can make for people.